Client Concierge Services

Track Your Shipment

Real-Time Logistics Tracking across Bangladesh

Step 01
Order ID

Found in your order confirmation SMS and email receipt.

Step 02
Billing Email

Enter the email or phone number provided at checkout.

Step 03
Live Dispatch

Track carrier handover, in-transit status, and delivery date.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Nationwide Logistics Partners

Obsidian Co. works with top-tier courier networks including Steadfast Courier and Pathao Courier to guarantee timely, safe, and tamper-evident delivery throughout all 64 districts of Bangladesh.

  • Inside Dhaka Deliveries: Dispatched daily with typical arrival in 24 to 48 hours.
  • Outside Dhaka Deliveries: Express transit with arrival in 48 to 72 hours.
  • SMS Tracking Updates: You will receive an automated tracking link once your parcel is assigned to our logistics courier.
Open-Box Inspection Protocol

For Cash on Delivery orders, we encourage you to verify the outer packaging and security seal in front of the delivery agent before completing your payment.

Need Live Assistance With Your Shipment?

Our concierge desk is ready to track your order manually or coordinate with the delivery agent.

WhatsApp Concierge